What to do in case I have problems or questions about the BNPPF, Telelink (ING) or other bank specific module installed in Isabel 6?

Document ID: 36242
Modified: 02/02/2024

These modules and their options are specific from bank to bank, therefore we ask you to contact your bank for more details.

Bank specific content can be accessed from the banks menu:

Remark: At the present time, not all of these features are fully functional on the other browsers except Internet Explorer due to the current state of the implementation. As the implementation progresses, more of these features will become available on the other browsers.

More Info

BNP Paribas Fortis: Wizards are available from the transactions panel (Cheques for collection, Single Payment, Global Debit Payment, Standing Order)

ING Telelink: Telelink@Isabel
 

Troubleshooting

Error -14 when signing a transaction with an Isabel card

An anti-virus program or network restriction blocks Isabel from verifying your identity.

Contact your IT to verify if

What to do in case I have problems or questions about the BNPPF, Telelink (ING) or other bank specific module installed in Isabel 6?
36242
02/02/2024