What is the right configuration for your firewall and/or proxyserver?

This article is for network administrators.

Allowed encryption protocol for Secure Connections is TLS 1.2

• Connections that are initiated by your browser:
  
  

  Https browser connections (port 443)	URL	IP Address
  Website Isabel	www.isabel.eu	AWS (Q1 2025)
  Isabel 6 (Login validations)	www.isabel.be	195.122.113.23 195.122.121.23
  Isabel 6 (Login validations)	login.common.isabel.be	195.122.113.42 195.122.121.42
  Isabel 6 (Login validations)	library.isabel.eu	AWS
  Isabel 6 (Login validations)	auth.isabel.be	195.122.113.208 195.122.121.208
  Get activation PIN with eid	eidpin.isabel.be	195.122.113.25 195.122.121.25
  Isabel 6 ebanking	banking.isabel.be	195.122.113.87 195.122.121.87
  Signing	sign.common.isabel.be	195.122.113.46 195.122.121.46
  Zoomit (Secure document storage)	document.zoomit.be	195.122.113.78 195.122.121.78
  Isabel invoices (download and view PDF)	partner-dsp.com/zoomitweb	212.166.6.84
  Zoomit	www.zoomit.be www.zoomit.eu
  New support section	support.isabel.eu	AWS (Q2 2025)



• The connections that are needed to activate your IsaKey and manage your tokens:
  
  

  Application Connections (port 443):	URL	IP Address
  Access to Token Manager	tokeman.isabel.be	AWS
  Access to Token Manager	api.tokeman.isabel.be	195.122.113.81 195.122.121.81

• The connections that are made by the Isabel 6 mobile app: Isabel multibanking
  
  

  Application Connections (port 443):	URL	IP Address
  Fetching account information	mobile.ibs6.isabel.be	195.122.113.33 195.122.121.33
  Fetching communication notifications	www.isabel.be	195.122.113.23 195.122.121.23

When connecting using an Isabel smartcard

• Isabel components that require internet access (TCPcall):
  
  

  Filename	When is the application used
  PC
  C:\Program Files (x86)\Common Files\Isabel\CardActivatorUnified CardActivator.exe	Activation of an Isabel Smartcard
  C:\Program Files (x86)\Common Files\Isabel bisc.exe	connection verification
  C:\Program Files (x86)\Isabel Services\Isabel Offline Reporting Isabel Offline Reporting.exe	Synchronising your data with the Isabel Offline Reporting Tool
  C:\Program Files (x86)\Common Files\Isabel isacertupdate.exe	Automatic installation of an already activated Isabel 6 certificate
  C:\Program Files\Common Files\Isabel officesigncontrolpanel.exe	Installation of your certificate from the Isabel 6 Control Panel
  Mac
  ISABEL BISC /usr/local/Isabel/isabel_bisc.app	connection verification when using Chrome, Firefox, Safari



• The connections that are made by these components :
  
  

  Application Connections (port 443):	URL	IP Address
  eBanking	eum.isabel.eu	195.122.101.38
  Signing and downloading certificate	pki.isabel.be	195.122.113.22 195.122.121.22
  Signing	sign.common.isabel.be	195.122.113.46 195.122.121.46
  Isabel Go (Isabel 6 API integration in ERP)	ebanking.ibs6.isabel.be	195.122.113.24 195.122.121.24
  	cis.isabel.be (as from future security components version 6.36)	195.122.113.121 195.122.121.121
  Isabel Offline Reporting synchronization	ebanking.ibs6.isabel.be	195.122.113.24 195.122.121.24



• Internet Proxy is supported by using WinHTTP.dll (at least version 5.1.2600.1188). See the Microsoft MSDN library for more information. NTLM is supported.  Kerberos Authenticated proxies are not supported.

There is a connection test integrated in the Isabel control panel.

	Open the Isabel Control Panel via Start > Isabel Services > Isabel 6 Control Panel > Connectivity Test
	Open the Isabel Control Panel via Launchpad  or in the Dock, then click on Control Panel , then click on Connectivity Test