"Unexpected error" message when using Isabel 6

Document ID: 44045

Modified: 04/07/2024

Resolution:

Make sure that there are no other card readers connected (other than the Isabel card reader).
Verify whether you have a stable connection (the connection may have been interrupted during signing).
Test with another Isabel card reader if one is available.
Check time and date configuration, follow these instructions.

44045

04/07/2024