How to remove or uninstall the Isabel Security Components, Isabel Offline Reporting or other Isabel applications?

Document ID: 43600

Modified: 09/05/2023

Important: Administrator privileges may be required to remove applications from you computer.

Click Start and typ 'appwiz.cpl' in the search box en press Enter.
A list with all the installed applications will be shown. In this list, search for the Isabel application that you want to remove.
The names of the applications might be different depending on the language in which the original installation was performed.
- Isabel Security Components
- Isabel Offline Reporting*
  (*) If you remove Isabel Offline Reporting (IOR) from your computer the data that was available will not be removed automatically. If you want to remove this data you will have to remove the folder "%appdata%\Isabel Services\Offline Reporting\". This folder name might be different if you selected an alternative location to store the data of IOR during the installation.
Once you have selected the application that you wish to remove, click Uninstall or Remove.
A wizard will be shown in which you will need to confirm this action. After this confirmation the application will be removed from your system (this can take a few minutes).

If you would experience issues during the uninstall and you are an experienced computer user or the IT assistant of the person experiencing the problem, you can contact our helpdesk for the advanced troubleshooting described in the next steps.

Download and run Microsoft Program Install and Uninstall Troubleshooter for Windows

After the initial scan, click the NEXT button.

Confirm you have a problem uninstalling a program.

Select Isabel Security Components from the list of programs.

Note: You will be asked to provide administrator credentials to remove the Isabel Security Components from your system.

Click the Launchpad icon or in the Dock.
Open the Isabel Control Panel .
Click on the button Uninstall .