The PIN is not accepted or your IsaKey has been locked due to five consecutive incorrect PIN entries (To activate this device, scan the activation image).
Document ID: 1007
Modified: 11/12/2024
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You can (re)activate your IsaKey. Please choose what best applies to you:
We cannot detect the Isabel Security components.
If you are sure that the components are installed, please reboot your computer to reset the connections and reader.
To request a One-Time Activation Code, send an email to customercare@isabel.eu providing:
Your User id.
A copy of your eID.
Your delivery address.
The PIN is not accepted or your IsaKey has been locked due to five consecutive incorrect PIN entries (To activate this device, scan the activation image).